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Frequently Asked Questions
What is an eSIM?
An eSIM is a digital SIM that allows you to activate a mobile plan without a physical SIM card.
How do I activate it?
Simply download the eSIM profile, scan the QR code, and follow the instructions to activate your plan.
Is it available in Galapagos?
Yes, our eSIM plans provide coverage in the Galapagos Islands, ensuring you stay connected during your travels.
Can I use it in Ecuador?
Absolutely, it works seamlessly throughout Ecuador and the Galapagos Islands.
What devices support eSIM?
Most modern smartphones and tablets support eSIM technology; check your device specifications.
What if I have issues with activation?
Our customer support team is available 24/7 to assist you with any activation or connectivity issues.